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Ben Jones
IT Support Engineer
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If you’re a small business, you need the reassurance that your IT isn’t going to let you down. And when it does, you need to know who to turn to for IT support.
For one monthly fee, our Monthly Agreement options provide the peace of mind you need, freeing you up to focus on your core business.
Behind the scenes, we’re proactively monitoring your devices to help prevent problems that threaten to disrupt your day. If the worst happens, we’re on hand to troubleshoot and provide a fix.
With the PC One Remote Plan you get unlimited Remote IT Support. So, if you need help resetting a password, setting up a new staff member or troubleshooting a device issue, it’s all covered in your monthly fee.
Our IT Support agreements can be tailored to suit any type of business and all come with just a 30 day commitment.
Utilising the latest and most robust software to ensure your business is fully protected.
Proactive 24/7 IT system monitoring involves continuous real-time tracking and analysis of system components, detecting issues before they escalate, ensuring optimal performance, and minimizing downtime through pre-emptive interventions.
Managed Antivirus is an IT system where antivirus software and security measures are outsourced to a third-party provider, offering continuous protection against malware and cyber threats.
DNS filtering involves redirecting domain name system (DNS) requests through a filtering service to block access to malicious or unwanted websites and domains, enhancing security and compliance within a network environment.
Email and domain administration involve managing user accounts, email settings, and domain configurations, including DNS records, ensuring smooth communication and proper functioning of email services within an organization's domain infrastructure.
Security and patch management involve identifying, deploying, and maintaining updates (patches) for software and systems to address vulnerabilities, ensuring protection against cyber threats and maintaining a secure computing environment.
Monthly server backup verification entails confirming the integrity and completeness of data backups stored on servers to ensure they are retrievable and usable in case of data loss or system failure.
“My Office PC & Laptop was driving me up the wall, i had a flyer through my door for PC One, and phoned Ben to arrange time for fixing them both, he was very quick to respond, most professional, he worked very hard on them both and i felt i had two new computers, i would recommend Ben at PC One to anyone and his rates was most satisfactory.”
“We had lots IT related issues. Ben was engaged by us to iron out those problems and to develop our IT systems. From day one he’s provided us with great service; if we’ve ever had a problem then it’s been sorted. We would have no hesitation in recommending the services of PC One to any prospective client; you’ll be guaranteed a fair price and great service.”
“We have used Ben at PC One for a couple of years now – and am very happy with the service and more importantly with the honesty and integrity which Ben has provided over the years. There are many ‘Mr Fix its’ out there, all competing for the business, but if you’re not sure who to contact, I’d thoroughly recommend Ben at PC One over all the others.”
Blackshaw Moor
Blythe Bridge
Brown Edge
Butterton
Cauldon
Caverswall
Cheadle
Cheddleton
Cresswell
Endon
Ipstones
Kingsley
Leek
Longsdon
Rudyard
Tean
Waterhouses
Werrington
Wetley Rocks
Winkhill