Onsite IT Support

and Computer Repair

From our office in Leek, we offer professional onsite IT support for homes and businesses. Our services range from computer and laptop repairs to full business network management.

BUSINESS HOURS

Mon – Fri8:00 – 17:30
Sat – SunClosed

 01538 372627

Are You Having Computer Problems?

At PC One, we have provided numerous homes and businesses with onsite IT support in Staffordshire. Our optimised IT solutions are delivered via expert services in areas such as virus removal, laptop screen/fan replacements, and supplying backup solutions to name but a few.

A family run business, we are your local professionals: IT solutions and laptop repairs are all available within a 48-hour turnaround upon your call. Our qualified engineers have over 10 years of experience so don’t waste business or leisure time trying to diagnose issues when our experts can diagnose, fix and prevent further issues all with our comprehensive services.

No hidden charges or technical jargon designed to deceive, we offer both remote and onsite IT support in Leek and surrounding areas, with maintenance contracts drawn up in plain English to protect your IT systems for longer. All details are agreed in advance, including the time date we send a trusted engineer to your premises, plus all given advice comes free from experts who are qualified to provide support as part of our 24/7 email and phone IT support service. 

Home Support

Here at PC One we aim to resolve your IT issues quickly, cost effectively and hassle free. Our trusted engineer works around you to get your computer or home network running as it should. Local, friendly and professional – we provide solutions to fix the problem at your convenience.

  • Virus, Malware and Adware removal
  • Resolve slow start up & poor system performance

  • Laptop screen & fan replacement

  • Windows upgrades and re-installations

  • Supply simple backup solutions

  • Internet and home network troubleshooting

  • Supply new and used computers & laptops

  • Free help and advice

YOU CALL

The first step in getting your IT issues resolved is to give us a call, we’re open 6 days a week and can normally get to you within 48 hours.

WE VISIT

We know how inconvenient it is for you to bring your equipment to us, so we come to your home or office at a time and date convenient for you.

WE FIX

We are confident we can sort your IT issues whether it be a broken laptop screen or business server issues, No problem is too big or small.

james sykes
james sykes
12/11/2023
I am very happy with the help that Ben has given me. His speedy response to my cry for help was excellent and the advice and help he has given is very confidence boosting. i have also enjoyed his visits!
ADAM THE CHEF
ADAM THE CHEF
27/10/2023
Amazing service, sorted out my laptop issue within the hour, very relaxed and helpful 5*!
Louise clarke
Louise clarke
09/07/2023
This humble company needs some serious recognition. My son has had a few computer problems and been fobbed off by others charged money for nothing yet pc one straight away told him stop spending money and they have been in touch with him to help sort it out for him
Peter Drummond
Peter Drummond
27/06/2023
Excellent!
Jennifer Drummond
Jennifer Drummond
27/06/2023
Brilliant service from Ben
Brian Laurie
Brian Laurie
18/12/2022
Ben has helped me in the past and I requested his help again to supply me with a new computer which he did with his usual expertise. He also saved all relevant data from the old computer to the new one, something I could not do, which meant I took ownership of a computer ready to go. Thanks Ben
Ruth Swetnam
Ruth Swetnam
19/10/2022
Very swift response from Ben at PC One who has restored and reinvigorated my desktop. Quickly found the problem and replaced the hard drive - all the data curated and restored. Communication was very good throughout, and I feel the price was extremely competitive. Recommended - don't send it to landfill folks, get it mended first :>)
Dave Tomlinson
Dave Tomlinson
02/09/2022
The service was amazing and they were very good at communicating the issues I was having and even helped with some issues I didn't know I had. I would very much recommend using PC One for any computer or technology issues you may be having.
Lynn Tavinder
Lynn Tavinder
26/07/2022
I have known Ben for 8 years and he has helped me with any IT problems, always available, professional and so helpful, whether that is a quick chat for advice or a call out to check for problems. When I have had to leave my laptop for repair, he advises the best solution, fixes it in no time at all, and for a very reasonable price, and on return my laptop runs better than ever!!! Ben has also supplied me with a new laptop, excellent quality and price, all set up and ready to go!! Ben is honest, friendly, trustworthy, and the expert in Computer solutions, there is no one better and I would never use anybody else!!!
Russell Kinder
Russell Kinder
19/07/2022
Ben is a genius. Diagnosed and fixed my boot locked pc in an hour. Fixed and returned the next day. Reasonable price too. Thoughly recommend PC One.

Business Support

At PC One, we are skilled at resolving all Business IT systems. From email accounts to website issues, desktop and mobile devices – we offer remote and onsite support to keep your business running smoothly. Based in Leek, we understand the importance of local business within the Staffordshire Moorlands and provide a service you can trust at a time to suit you.

  • Server installations and data solutions

  • Email management and setup
  • Scheduled network maintenance
  • Streamline IT systems and subscriptions
  • Backup solutions and management
  • Microsoft Office 365 integration & migration
  • On demand remote assistance
  • 24/7 phone and E-mail support

FAST APPOINTMENTS

Depending on our workload, we can usually offer onsite visit within 48 hours.

HOME VISITS

Our engineers can visit you at home at a time and date convenient for you.

BUSINESS SUPPORT

PC One Computer Solutions currently supports over 200 local businesses and charities.

FREE ADVICE

We share our technical knowledge and offer free phone or email support.

About Us

PC One is a family run IT support company situated in Leek, offering a range of home and business services from PC and Laptop repair to virus removal, reinstalls and network management.

We offer a seven days a week call out service at a time and date to suit you, and will only send trustworthy, experienced engineers to your premises.

With over 10 years’ experience in home, educational and business environments, our aim is to provide a professional service with a personal touch. Our customer focused engineers can provide a comprehensive range of services from remote support to network maintenance for the general public, small businesses and local schools.

We aim to take the technical jargon out of IT support by offering clear unbiased advice to all of our customers around Leek and Staffordshire Moorlands including Cheadle, Alton, Stoke on Trent, Cheddleton and all of the surrounding areas.

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Businesses Supported
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Satisfied Customers
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5* Google Reviews

Some Of Our Services

VIRUS REMOVAL

Pop-ups? Malware? Slow computer? We will remove your computer viruses while keeping your files intact. Also, receive security protection going forward.

SCREEN REPLACEMENT

Cracked laptop screen? Black laptop display? Get your laptop screen replaced. We stock a range of screens and could have you laptop fixed the same day.

COMPUTER REPAIR

Slow laptop? PC won’t boot? OS errors? Whatever your PC or Laptop issue is, you will receive a quality service that has your computer running like new again.

SERVER MAINTENANCE

Regular server maintenance will help to minimise the risk of down time and ensure the smooth running of your network on a day to day basis.

BACKUP SOLUTIONS

Are your important files backed up? If not get in touch today for reliable cost effective backup solutions. Technology often fails without warning.

IT OUTSOURCING

Confidently outsource your business and home IT support and upgrades to us. Need an extra set of hands? We can step in where and when required.

What People Say

My Office PC & Laptop was driving me up the wall, i had a flyer through my door for PC One, and phoned Ben to arrange time for fixing them both, he was very quick to respond, most professional, he worked very hard on them both and i felt i had two new computers, i would recommend Ben at PC One to anyone and his rates was most satisfactory.

We had lots IT related issues.  Ben was engaged by us to iron out those problems and to develop our IT systems. From day one he’s provided us with great service; if we’ve ever had a problem then it’s been sorted. We would have no hesitation in recommending the services of PC One to any prospective client; you’ll be guaranteed a fair price and great service.

Andrew Broad, Brada Developments

We have used Ben at PC One for a couple of years now – and am very happy with the service and more importantly with the honesty and integrity which Ben has provided over the years. There are many ‘Mr Fix its’ out there, all competing for the business, but if you’re not sure who to contact, I’d thoroughly recommend Ben at PC One over all the others.

Alan Baker, Bericon Forensics

james sykes
james sykes
12/11/2023
I am very happy with the help that Ben has given me. His speedy response to my cry for help was excellent and the advice and help he has given is very confidence boosting. i have also enjoyed his visits!
ADAM THE CHEF
ADAM THE CHEF
27/10/2023
Amazing service, sorted out my laptop issue within the hour, very relaxed and helpful 5*!
Louise clarke
Louise clarke
09/07/2023
This humble company needs some serious recognition. My son has had a few computer problems and been fobbed off by others charged money for nothing yet pc one straight away told him stop spending money and they have been in touch with him to help sort it out for him
Peter Drummond
Peter Drummond
27/06/2023
Excellent!
Jennifer Drummond
Jennifer Drummond
27/06/2023
Brilliant service from Ben
Brian Laurie
Brian Laurie
18/12/2022
Ben has helped me in the past and I requested his help again to supply me with a new computer which he did with his usual expertise. He also saved all relevant data from the old computer to the new one, something I could not do, which meant I took ownership of a computer ready to go. Thanks Ben
Ruth Swetnam
Ruth Swetnam
19/10/2022
Very swift response from Ben at PC One who has restored and reinvigorated my desktop. Quickly found the problem and replaced the hard drive - all the data curated and restored. Communication was very good throughout, and I feel the price was extremely competitive. Recommended - don't send it to landfill folks, get it mended first :>)
Dave Tomlinson
Dave Tomlinson
02/09/2022
The service was amazing and they were very good at communicating the issues I was having and even helped with some issues I didn't know I had. I would very much recommend using PC One for any computer or technology issues you may be having.
Lynn Tavinder
Lynn Tavinder
26/07/2022
I have known Ben for 8 years and he has helped me with any IT problems, always available, professional and so helpful, whether that is a quick chat for advice or a call out to check for problems. When I have had to leave my laptop for repair, he advises the best solution, fixes it in no time at all, and for a very reasonable price, and on return my laptop runs better than ever!!! Ben has also supplied me with a new laptop, excellent quality and price, all set up and ready to go!! Ben is honest, friendly, trustworthy, and the expert in Computer solutions, there is no one better and I would never use anybody else!!!
Russell Kinder
Russell Kinder
19/07/2022
Ben is a genius. Diagnosed and fixed my boot locked pc in an hour. Fixed and returned the next day. Reasonable price too. Thoughly recommend PC One.

A Few Areas We Cover

  • Leek

  • Cheddleton

  • Endon

  • Cheadle

  • Waterhouses

  • Tean

  • Cresswell

  • Werrington

  • Rudyard

  • Brown Edge

  • Ipstones

  • Wetley Rocks

  • Caverswall

  • Blythe Bridge

  • Winkhill

  • Blackshaw Moor

  • Butterton

  • Cauldon

  • Longsdon

  • Kingsley

Get In Touch Today!