Home IT Support

On demand expert tech support and problem solving

Direct to your door
All repairs are guaranteed

Reliable On-site Computer & Laptop Repair

We aim to resolve your IT issues quickly, cost effectively and hassle-free. Our team ensure your laptop, computer or home network is up and running as it should be. Local, friendly, and professional – we can fix your IT problems.

Virus, Malware and Adware removal

Resolve slow start up & poor system performance

Laptop screen & fan replacement

Computer and laptop upgrades

Simple, reliable backup solutions

Internet and home network troubleshooting

Supply new and used computers & laptops

Problem or issue not listed? Call us today

Home IT Solutions

Receive fast and effective IT support in Leek from our on-site specialists at PC One. All homes now have multiple devices – don’t go without when our fast, cost-effective and hassle-free computer and laptop repair services and IT solutions are available.

Our expert team have provided our IT solutions to over 1500 homes locally because our family run business offers a professional yet friendly service, backed by over a decade of experience. Both on-site and remote services are available to you, with all the information you need to know put into simple terms you can understand.

The date and time we agree upon can fit completely around your schedule, with all details agreed upon in advance. There’s no catch – we offer unbiased advice via a 24/7 phone and email support thanks to our years of expertise and commitment to providing the best quality service in Leek and Staffordshire Moorlands including Cheadle, Alton, Stoke on Trent, Cheddleton and all of the surrounding areas.

No hidden charges, just a reliable IT solutions service offering a 48-hour turnaround time.


Depending on our workload, we can usually offer onsite visit within 48 hours.


Our engineers can visit you at home at a time and date convenient for you.


PC One has visited well over 1500 clients homes and promptly resolved their IT Issues.


We share our technical knowledge and offer free phone or email support.

Trusted Local IT Experts

PC One is an IT support company situated in Leek: IT solutions and laptop repair specialists on-hand to provide on-site specialist IT solutions or 24/7 email and phone support.

From improving poor system performance to supplying new laptops and beyond, we have the right service for you. We only send trustworthy and experienced engineers to your premises so you can relax with peace of mind your IT systems are being seen to by the right people, at the right time.

Whether you need IT support in Congleton or computer repair in Biddulph, our team have over 10 years of experience in providing a professional yet personalised service.

What People Say

Ben is a superb and consummate professional in this field, I phoned for a replacement laptop on the Tuesday and a fully functioning brand new model arrived by the Friday of the same week: with all the data seamlessly transferred from the old one.

Nick Hulley, Home User

Ben is the best computer support person my wife and I have ever had. He is always available by text, phone or email. He responds very quickly, and can fit a visit in with little delay. He is a complete professional. I cannot recommend him highly enough!

Patrick Naish, Home User

I would highly recommend Ben at PC One to anyone having problems with their computer, laptop or printer. He recognized what the problem with was with my computer and sorted it quickly and efficiently. It was a pleasure to do business with him.

Maureen Clowes, Home User

james sykes
james sykes
I am very happy with the help that Ben has given me. His speedy response to my cry for help was excellent and the advice and help he has given is very confidence boosting. i have also enjoyed his visits!
Amazing service, sorted out my laptop issue within the hour, very relaxed and helpful 5*!
Louise clarke
Louise clarke
This humble company needs some serious recognition. My son has had a few computer problems and been fobbed off by others charged money for nothing yet pc one straight away told him stop spending money and they have been in touch with him to help sort it out for him
Peter Drummond
Peter Drummond
Jennifer Drummond
Jennifer Drummond
Brilliant service from Ben
Brian Laurie
Brian Laurie
Ben has helped me in the past and I requested his help again to supply me with a new computer which he did with his usual expertise. He also saved all relevant data from the old computer to the new one, something I could not do, which meant I took ownership of a computer ready to go. Thanks Ben
Ruth Swetnam
Ruth Swetnam
Very swift response from Ben at PC One who has restored and reinvigorated my desktop. Quickly found the problem and replaced the hard drive - all the data curated and restored. Communication was very good throughout, and I feel the price was extremely competitive. Recommended - don't send it to landfill folks, get it mended first :>)
Dave Tomlinson
Dave Tomlinson
The service was amazing and they were very good at communicating the issues I was having and even helped with some issues I didn't know I had. I would very much recommend using PC One for any computer or technology issues you may be having.
Lynn Tavinder
Lynn Tavinder
I have known Ben for 8 years and he has helped me with any IT problems, always available, professional and so helpful, whether that is a quick chat for advice or a call out to check for problems. When I have had to leave my laptop for repair, he advises the best solution, fixes it in no time at all, and for a very reasonable price, and on return my laptop runs better than ever!!! Ben has also supplied me with a new laptop, excellent quality and price, all set up and ready to go!! Ben is honest, friendly, trustworthy, and the expert in Computer solutions, there is no one better and I would never use anybody else!!!
Russell Kinder
Russell Kinder
Ben is a genius. Diagnosed and fixed my boot locked pc in an hour. Fixed and returned the next day. Reasonable price too. Thoughly recommend PC One.


The first step in getting your IT issues resolved is to give us a call, we’re open 6 days a week and can normally get to you within 48 hours.


We know how inconvenient it is for you to bring your equipment to us, so we come to your home or office at a time and date convenient for you.


We are confident we can sort your IT issues whether it be a broken laptop screen or computer power issues, No problem is too big or small.

A Few Areas We Cover

  • Leek

  • Cheddleton

  • Endon

  • Cheadle

  • Waterhouses

  • Tean

  • Cresswell

  • Werrington

  • Rudyard

  • Brown Edge

  • Ipstones

  • Wetley Rocks

  • Caverswall

  • Blythe Bridge

  • Winkhill

  • Blackshaw Moor

  • Butterton

  • Cauldon

  • Longsdon

  • Kingsley

Get In Touch Today!