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Ben Jones
IT Support Engineer
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Slow internet speeds, devices not working, software glitches, hacked accounts, and lost data – there are plenty of tech problems that can rear their ugly head when you’re at home, causing anything from minor inconveniences to significant interruptions.
Lots of home users struggle with IT. You might be time-poor, your patience stretched, or you lack the technical knowledge required to overcome IT-related problems. That’s okay. We’re here to help you prevent and overcome the common IT issues home users face.
We provide IT support in two ways – either ad hoc when tech problems crop up. Or you can enter into a 30-day rolling managed services agreement with us. This not only covers you when you’re faced with an unexpected IT issue, but we also proactively monitor your IT to help prevent issues from arising in the first place.
Read more about our AD HOC IT SUPPORT SERVICE – Click Here
Read more about our MANAGED IT SUPPORT SERVICE – Click Here
Our mission at PC One is to provide reliable, convenient, and personalised IT solutions to empower home users in optimising their technology experience.
“Thank you! What excellent service! I had a problem caused by a fault in the drive and an unwanted upgrade from Norton. This was all solved with efficiency and a smile. I couldn't ask for more.”
“Not going to talk about any of the technical jargon, because I really am clueless about it, but laptop virus all sorted and fixed the same day, virus protector thingy checked and all back up and running 😄. Reasonably priced. Obviously all 5 star reviews for a reason. Would highly recommend! Thanks for fixing the problem!”
“Recently Ben of PC One helped me out by providing me with a modern, fast laptop on Windows 11. My dated older laptop was unable to install Windows 11. I was completely satisfied with Ben's help and would recommend him to others without hesitation.”
“I am very happy with the help that Ben has given me. His speedy response to my cry for help was excellent and the advice and help he has given is very confidence boosting. i have also enjoyed his visits!”
“This humble company needs some serious recognition. My son has had a few computer problems and been fobbed off by others charged money for nothing yet pc one straight away told him stop spending money and they have been in touch with him to help sort it out for him”
Blackshaw Moor
Blythe Bridge
Brown Edge
Butterton
Cauldon
Caverswall
Cheadle
Cheddleton
Cresswell
Endon
Ipstones
Kingsley
Leek
Longsdon
Rudyard
Tean
Waterhouses
Werrington
Wetley Rocks
Winkhill