Managed IT Service

Our cost-effective business IT support services are aimed at meeting the unique requirements of your organisation.

What Is Managed IT?

Every IT company is currently advertising managed IT services. We are no different than our competitors. Managed IT is a full complete package for all of your IT services in your business. As with our competitors we offer the help desk for when things go wrong, this is not outsourced but carried out by our own employees.

Manged IT is far more than just this thou, it includes a collection of tools we have selected. These tools allow us to include such things as Virus protection to keep your machines safe. This would be the minimum level any managed IT company would offer. We use many other tools to help maintain your systems, included is our monitoring system 24×7 keeping a check on things. This monitoring system has hundreds of built in routines to run when a problem is detected. Whilst virus protection is a minimum we believe in these current times you need far more. So we filter out the websites you can access to prevent you accidentally entering your password on a non genuine site.

We all know the importance of email. Junk email can eat away at our time. To combat this we include an enhanced SPAM filter to ensure your inbox contains the emails you need.

PRIORITY SERVICE

As a business customer, you will receive priority onsite service and remote support.

TRUSTED

PC One currently supports over 100 local small businesses, schools and charities.

ONSITE VISITS

We specialize in onsite work, so can visit at a time and date convenient for you.

EXPERIENCED

With over 10 years’ experience in the IT sector, you can be confident we can help.

Server installations and data solutions

Email management and setup

Scheduled network maintenance

Office 365 integration & migration

Backup solutions and management

Streamline IT systems and subscriptions

On demand remote assistance

24/7 Phone and E-mail support

Trusted Local IT Experts

As an IT support company offering first-rate IT support and computer system/laptop repairs in Leek and surrounding areas, you can rely on us to provide quick, cost-effective and hassle-free IT solutions.

From software installation/configuration to network maintenance and server support, we can provide on-demand, remote assistance to help you streamline your workflow. We even offer clear and unbiased phone and e-mail support that is available 24/7.

Our sophisticated systems can monitor your network and server to alerting us to any potential issues before they even occur to ensure your IT infrastructure remains rock solid.

With over a decade of experience in IT support within a business environment, our aim is to provide a professional service with a personal touch. Whether you are in need of computer repair in Biddulph or IT support in Congleton, you are in safe hands with PC One.

Managed IT Service

Our remote managed service combines all of our services into a fixed fee package per month + Vat per device per month

  • Unlimited Phone and Email Support
  • Unlimited Remote Assistance
  • Proactive 24/7 Monitoring

  • Managed Antivirus
  • DNS and Web Filtering

  • Email Management
  • Network Documentation
  • Incident Ticketing System
  • Security and Patch Management
  • Backup Monitoring and Verification

What Businesses’ Say

We had lots IT related issues.  Ben was engaged by us to iron out those problems and to develop our IT systems. From day one he’s provided us with great service; if we’ve ever had a problem then it’s been sorted. We would have no hesitation in recommending the services of PC One to any prospective client; you’ll be guaranteed a fair price and great service.

Andrew Broad, Brada Developments

My Office PC & Laptop was driving me up the wall, i had a flyer through my door for PC One, and phoned Ben to arrange time for fixing them both, he was very quick to respond, most professional, he worked very hard on them both and i felt i had two new computers, i would recommend Ben at PC One to anyone and his rates was most satisfactory.

We have used Ben at PC One for a couple of years now – and am very happy with the service and more importantly with the honesty and integrity which Ben has provided over the years. There are many ‘Mr Fix its’ out there, all competing for the business, but if you’re not sure who to contact, I’d thoroughly recommend Ben at PC One over all the others.

Alan Baker, Bericon Forensics

A Few Areas We Cover

  • Leek

  • Cheddleton

  • Endon

  • Cheadle

  • Waterhouses

  • Tean

  • Cresswell

  • Werrington

  • Rudyard

  • Brown Edge

  • Ipstones

  • Wetley Rocks

  • Caverswall

  • Blythe Bridge

  • Winkhill

  • Blackshaw Moor

  • Butterton

  • Cauldon

  • Longsdon

  • Kingsley

Get In Touch Today!